![]() Only the cost of the merchandise is refunded. The buyer is responsible for all associated shipping charges unless notified otherwise by. *Some items will require you to contact customer support:Ĭall 1-24 or you can email us at an item is returned for a refund, only the cost of the merchandise will be refunded.Īll online orders from Facebook and Instagram are obligated to follow the returns and exchanges policies set forth on this page. Choose if you want refund, exchange or store credit We have poured our heart and souls into the development of our custom limited-edition Womens Collection, Mens Hoodies, Holiday Sweaters, Jackets, All Weather.Go to the link on the homepage: RETURNS. ![]() International returns: $20 processing fee This fee includes the cost of the return shipping label and restocking. If you do file a chargeback and it is resolved in our favor, you will be charged a $15 processing fee along with order total by Shopify (a Shopify regulation). We take pride in the quality and satisfaction of your order. We appreciate the opportunity to resolve your concerns prior. If you have an issue with your order and/or order delivery, please contact us for resolution before filing a chargeback with your financial institution. The buyer is responsible for ALL shipping & handling fees for items returned to us. Refunds are issued to the original form of payment within 7 to 14 business days of receiving your return. /videos/searchqwomens+grateful+dead+dancing+bear+costume&qpvtwomens+grateful+dead+dancing+bear+costume&FORMVDRE Grateful Dead Goodies. Items that smell strongly of smoke, are covered in pet/human hair or have the size/tag cut or torn out are not returnable under any circumstance.Items returned with makeup, deodorant, perfume, or similar product stains will be shipped back to you and are subject to additional shipping costs.Briefs and Underwear items may not be returned or exchanged.Returns must be received unworn, unwashed, not dried in the dryer and in new condition.Please save the original packaging and damaged goods and contact us at 1-24 or you can email us at accept returns* postmarked within 45 days from the date your order is fulfilled. IF YOUR ORDER ARRIVES DAMAGED OR YOU BELIEVE IT TO BE DEFECTIVE ![]() If you have any questions about the return policy of an item, please contact customer service before you purchase. Non-customized slippers can be returned if not worn. ![]() These items can include: All Customized items, socks,and underwear. Some items are not returnable or exchangeable. Valid reasons for returns & exchanges are: size issues, wrong product shipped and damaged goods ![]()
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